Contact Us
Main Switchboard:
(607) 563-7080local
(800) 773-4751toll free
Emergency Care:
(607) 563-7080local
(800) 773-4751toll free
Call 911 if you are experiencing an emergency.
- Administration Office:(607) 561-7946
- Hospital Pricing / Estimates:(607) 547-6668
- Billing (Emergency Physician Billing):(800) 355-2470
- Hospital Billing:(607) 547-3480
- Bassett Health Center Sidney on the Tri-Town Regional Hospital Campus:(607) 561-2021
- Laboratory Services:(607) 563-2655
- Radiology:(607) 563-2650
- Specialty Services:(607) 561-7980
Complaint Process
If you have a complaint or concern, you are encouraged to communicate this to any of the following people or departments:
- The person providing you with the service
- The nurse manager in charge, or the manager of the service involved
If you have a concern that remains unresolved, you may notify our Patient Representative Service at(607) 547-3912orcustomer.service@bassett.org.
You may also submit a concern to The Joint Commission through one of the following methods:
- Online
- By fax to: (630) 792-5636
You may also submit a concern by mail:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
If you are a Medicare patient, you may also contact the Medicare review organization, Livanta, at1-866-815-5540.